There are several circumstances when you may want to send an invoice:

  • The buyer has bought multiple items from you, and you’d like to issue an invoice with discounted postage. 
  • Your buyer requests an invoice. 
  • You’d like to remind the buyer to make a payment.

How to Send an Invoice

Sending an Invoice

Go to My eBay > Selling > Sold and select Send an Invoice from the More Actions drop-down menu.

If the buyer's bought a single item from you, select Send Invoice. If they've bought multiple items, we'll display them in a list. Select the items you'd like to include on the invoice, and select Combine Items to create your combined invoice. 

Customise Your Invoice

It’s easy to add your company logo and a custom message to invoices and other communications you send to your buyers.

Go to My eBay > Account > Manage Communication with Buyers and select Edit in the Need to Send an Invoice? section. Your logo must be 310 x 90 pixels and your custom message can be up to 350 characters.

Selling Fees