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POSTAGE BASICS

Including appealing postage options in your listings will attract more buyers. This page covers how to calculate postage costs, the benefits of listing different postage options and how make of the most of Australia Post services.

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UNDERSTANDING POSTAGE

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Buyers will compare postage times and costs, especially when shopping for a similar item listed by different sellers. This is why it’s important to consider your postage rates and options, and be as competitive as you can.

It’s also important to be clear and upfront about your postage options to save buyers from having to contact you after the sale.

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CALCULATING POSTAGE COSTS

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1. Choose your package

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Consider what type of protection and package your item will need to arrive safely, i.e. envelope, satchel or box. Keep in mind irregularly shaped packages may cost more to send.
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2. Weigh and measure

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Use scales and a tape measure to accurately measure your parcel. Always measure your parcel's length, width and height at the widest points. Don't be caught out by guess work.
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3. Calculate costs

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Use the Australia Post calculator to work out costs, or look up the costs with other postage providers.
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Avoid the queues at the Post Office – buy Australia Post packaging and postage on eBay. Learn more about Buy and Print.

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TIPS FOR COMPETITIVE POSTAGE

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Provide your customers with attractive postage options for a strong competitive advantage. You could:

  • Offer flat rate postage costs to all buyers (domestic or international)
  • Provide calculated postage rates that’s estimated by eBay
  • Offer free postage to boost your position in search results
  • Provide express post for keen buyers
  • Set up postage rate table to offer varying amounts for posting to different destinations within Australia
  • Enable international postage options to reach more buyers

 



You can also provide buyers with greater control, convenience and confidence when shopping with you by offering alternative delivery options through Australia Post's Collection Services:

  • Post Office Parcel Collect - Offer buyers the option to address their parcel to a convenient Australia Post office location. The parcel held securely at the post office until it’s collected.
  • Post Office Boxes - Allows customers to choose to have their items delivered to safe, secure and conveniently accessible 24/7 designated PO Box
  • 24/7 Parcel Lockers - With numerous locations across Australia, 24/7 Parcel Lockers are a convenient alternative to home delivery, allowing buyers to collect their parcels at a convenient time and place.

 

EBAY BRANDED PACKAGING

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We have launched a select set of eBay branded packaging for you to post your items, giving them a professional look. 
 
In partnership with a leading packaging manufacturer, a range of great value supplies, in various sizes, in the eBay Shipping Supplies store
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  • Mailing Boxes
  • Gift Boxes
  • Satchels
  • Envelopes
  • Packing Tape
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We’ll be updating the range regularly, so make sure to “follow” the store! Leverage the power of the eBay brand and visit the eBay Shipping Supplies store here
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