For additional insight into your performance, buyers can also view and leave detailed seller ratings. This is a breakdown of how you've been rated by your buyers in the following areas, and is part of the feedback that buyers leave for you after each transaction:
Item description – How accurately was the item described?
Communication – Did you communicate well with your buyer?
Postage time – How quickly did you post the item?
Postage and handling charges – Were the costs reasonable?
You can view your detailed seller ratings on the Feedback Forum by entering your username. You’ll find stars next to the four different areas - 1 star is the lowest rating, 5 stars is the highest.