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Postage Rate Tables

We know postage is one of the key fundamentals when it comes to selling online and with our new postage rate tables, you’ll be able to charge buyers for postage costs even more accurately.

Topics we'll cover

What’s the change?

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The delivery experience is fundamental for buyers when making purchasing decisions, and by using our new postage rate tables, you’ll get:

  • More granularity – There'll be up to 20 unique postage rate tables with 100 zones available.
  • More options – Set-up postage costs for domestic shipping destinations, international availability to come in 2018.
  • More service levels – Standard or express.
  • More control – You'll have the ability to set up your cut-off times per day so you can provide more accurate delivery timeframes to buyers, within your handling capacity.
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Using Postage Rate Tables is a requirement to participate for eBay’s Guaranteed Delivery programme.  Participating sellers in this programme can benefit from higher visibility, increase in conversion, and possible inclusion in eBay’s marketing campaigns.

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How to prepare your postage rate tables

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We recommend you identify the different carriers and services you wish to use, as well as which regions you want to sell to. Have your carrier delivery time and costs for all of the regions you wish to sell to ready.

Once you have your carrier information, see how they map with eBay’s pre-defined delivery zones. Check out the regions available or browse region breakdown by postcode.

We're also providing a template designed to help you get ready for the postage rate tables. Review your postage costs and delivery times today.

We recommmend you check out our new postage rate tables video! It's a great guide to help you get prepared and set up for postage rate tables.

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Check out our new postage rate tables video! In our video we'll walk you through all the benefits of postage rate tables, and how to get set up.

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How to set up your postage rate tables

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To set up our new postage rate tables, check out our video on how to set up postage rate tables, or simply follow the steps below.

Opt-in to postage rate tables:

Via My eBay:

  • Go to My eBay > ‘My eBay summary’ > ‘Account’ tab >  ‘Site Preferences’  > 'Postage Preferences' (click on ‘show’)

If you’re on the Seller Hub page, you can access this by clicking your account name, then ‘Account Settings’ from the dropdown menu.

The option 'Use postage rate tables' needs to be set to ‘Yes’.


Set up your postage rate table(s)

Now that you’re opted-in to postage rate tables, you can go into the option “Edit” on the right hand side to update it with your information.  The option to create/edit your rate tables will also be available on the listing level and in business policies.


You can set your shipping rates by item, weight or surcharge:

  • By item: This option is good for items that have similar sizes and weight, but where you need to set different shipping charges by region
  • By weight: If you want to charge a fixed base cost, plus an additional amount per kilogram. This is calculated based on the weight you provide when listing your item. Weight rate tables works well if you sell a range of items that varies in size and weight
  • By surcharge: Add a surcharge to your base postal price, for any destination and postage service

Remember, buyers will see the total postage costs only, not the additional costs.

  1. To begin, select whether you want to create a Domestic or International rate table (International rate table available in 2018)
  2. Choose a name you for your rate table. For example, “rate table for small items’
  3. Next for each of the service you offer, choose your regions and specify your how want much you want to charge buyers for that service

    For example, you can offer 1 day delivery from Sydney to Melbourne for $15, but offer free postage for standard delivery. To offer free postage when using rate tables, enter $0 in the price field, don't leave it blank.

    If you chose the kg weight option, please note that the first weight break is set to 1kg, even if the actual weight of your item is lower.

    Select the service level you’d like to add, click on ‘Add regions’, and check the destination(s) you wish to add to your rate table.

  4. Next step is to add the cost per item or kg per region group
  5. To finish, click the blue ‘Save’ button to save your rate table!

How to set up your cut-off times:

While this step is not mandatory, it’s recommended you set up your cut-off times so we can provide more accurate delivery timeframes to your buyers.

To do so, go to ‘Account’ tab > ‘Site Preferences’ > 'Postage preferences' (click on ‘show’), and set ‘Order cut off time for same business day handling’ to ‘Yes’.


Check your working days and set the cut-off times.

Please note: Images shown are for illustration purposes only. Actual search experience may vary.

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Wherever possible, free shipping is recommended - To offer free postage when using rate tables, enter $0 in the price field.

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When is this happening?

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From spring 2017.

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