Getting paid has changed. Here’s what you need to know

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It’s now easier to get paid when you sell something on eBay

Selling fees and expenses will be deducted before you get paid, and the remainder of your eBay earnings will go directly to your bank account, not your PayPal account.


Your eBay selling fees and expenses will be automatically deducted from your earnings at the time of sale. No more PayPal payments processing fees.

How to Register

Follow the simple steps to register.

All you need is your driver's license, proof of age card or passport and your bank details.

Learn more here

After your buyer's payment has been confirmed, we will initiate your payout, minus any fees or expenses within 2 business days.

Once payouts are sent, it then usually takes your bank 1-3 business days to make funds available to you.

Seller Savings

Most sellers will pay the same or less than before.*


*Savings based on annual total sales volumes, and comparisons of (a) prior eBay final value fees plus typical 3rd party payment provider fees, with (b) new eBay final value fees (without any 3rd party processing fees).


Click here for additional details on fees.

Buyer Options

Now, buyers have more options to pay. Who wouldn’t want more?

FAQs

Why is the way I’m getting paid on eBay changing?

We are updating the payments experience on eBay to enhance the buying and selling experience on the marketplace. We believe this is an opportunity to deliver a more seamless experience for both buyers and sellers, while offering a greater choice in payment and payout options.


What does it mean when you say getting paid has changed on eBay?

The new eBay payments experience enables you to sell and get paid in one place, on eBay, and buyers have more ways to pay. Regardless of how the buyer pays, your payouts are initiated within 2 business days (Monday to Friday, excluding bank holidays) of confirming the buyer's payment.


What are the benefits of changing the way to get paid on eBay?

The new eBay payments experience provides buyers with more ways to pay and sellers, such as yourself, a streamlined selling experience. Buyers can pay with credit card, debit card, gift card, Apple Pay, Google Pay, PayPal, Afterpay.

You can access everything you need to sell and get paid on eBay: a single source for fees, customised reports, refunds, simplified protections and dedicated support. Payouts are deposited directly to your bank account.


Is there anything I need to do right now?

When you receive a notification, you should update your account details as soon as possible. Your notification will provide detailed instructions on the steps you must take to update and verify your account information.


Why does eBay require my personal ID, such as a driver's license, for registering my account?


  • We only ask for the information we need to keep you safe and pay out your earnings. With the new payments experience on eBay, funds are now sent directly to your bank account instead of PayPal. Before sending payouts, eBay requires sellers to provide their personal ID to verify their identity and comply with applicable laws that help keep eBay a trusted marketplace.

  • Earning and keeping your trust is our priority. eBay protects your personal data through safeguards such as physical access restrictions for our data centers, and using encryption when transmitting and storing sensitive information (such as bank account numbers and credit card details), and firewalls to prevent intruders from accessing our internal systems.


If I don’t update my account details now, what happens?

The new eBay payments experience enhances the buying and selling experience on eBay. All sellers will be enabled for Payments in 2021, and sellers just need to update their account details to keep selling. When you receive a notification, we encourage you to update your account details as soon as possible before the communicated deadline to avoid any interruptions to your selling.

If you do not update your account details by the specified deadline, your ability to manage listings and sell on eBay will be paused.


How do I know my information will be secure?
With the new payments experience, you can view and edit your information in the Account tab of My eBay. We will use and share the information you submit as described in the Payments Terms of Use . Learn more about how eBay protects your personal information .

We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. To this end we use firewalls and data encryption, for example, as well as physical access restrictions for our data centres and authorisation controls for data access.


What are you going to do with my ID and bank details once you are done verifying my information? 

eBay retains customer data (including an ID and bank account information) as part of its overall compliance policies, including anti money laundering (AML) obligations, and as necessary to meet other legal, regulatory, and risk requirements.


How will the checkout experience change for buyers when eBay changes how I get paid?

As part o f this change, buyers can use a variety of payment methods such as credit card, debit card, gift card, Apple Pay, Google Pay, PayPal, Afterpay . They can also save and store their card information for future use.

 

When you update your account details for the new eBay payments experience, we'll automatically update all your existing live listings** to reflect the different ways buyers can pay. Please refrain from specifying preferred payment methods in your listings. For more information, see our listing policies .

**Any listings that violate our policies will be ended.

How are my fees changing?

Your eBay selling fees and expenses will be deducted from your earnings before you get paid. The remainder of your earnings will go directly to your bank account. You’ll no longer have to pay PayPal payments processing fees and there are no more separate monthly fee payments.


When should I ship my items?

You should ship as soon as you see the "Awaiting shipment" status on the Manage Orders page in Seller Hub, or "Ready to Ship" in My eBay, even if you haven't received payment to your bank account. Don't worry, we'll only display this status once we've confirmed the buyer's payment.


When and how will I receive my payouts?

With the new payments experience on eBay, payouts are sent directly into your bank account. You can choose to schedule these daily, or weekly. Regardless of how the buyer pays, your payouts are initiated within 2 business days (Monday to Friday, excluding bank holidays) of confirming the buyer's payment.


Do I need a bank account to receive my payouts?

Yes, payouts will be sent directly to your bank account. You can add your chosen bank account during the registration process. You will need to add your bank account so we can send you your earnings. 


Can my payouts be directed to my PayPal account?

No, once you update your account, your payouts will only be sent to your bank account, but you should be able to transfer funds from your bank account to your PayPal account to ensure there are funds in your PayPal account if needed.


Why can’t I get funds the same day like I do today in PayPal?

We aim to pay you as quickly as possible, but are dependent on the credit card brands (Visa, MasterCard, American Express, etc.) and banks for payout processing and timely funds settlement.


Will buyer purchases still be covered by the eBay Money Back Guarantee?

Eligible buyer purchases will continue to be covered by the eBay Money Back Guarantee.


Are all my transactions eligible for seller protections?

The existing seller protections for eBay Money Back Guarantee claims will continue to apply; please see our seller protections policy for more details. Additionally, as described in the Payments Terms of Use , as long as your account is in good standing, eBay may protect you from unauthorized transactions directly, such as by investigating and re-presenting charge-backs.

Items not covered under the eBay Money Back Guarantee include vehicles, real estate, websites and businesses for sale, classified ads, services, digital content, intangible goods, and some business equipment categories. See the full list in the eBay Money Back Guarantee policy.


Update for Motors listings

As a part of the journey to our new payments experience, there will be changes to the way you can list in the Motors category. Until your account is activated for the new payments experience, all Motors category listings are required to have “Cash on Delivery” as a payment method. 

  

Here’s what you need to do:

  1. Identify the Motors listings in your account where PayPal, Credit Cards, Pay on Pickup, Bank Deposit, Money order/Bank cheque, Personal cheque, Other and Escrow are offered as payment methods.

  2. Update these listings to include “ Cash on Delivery ” as a payment method

  3. Keep selling as usual


After your account is activated in the new payments experience, your Motors listings that include “Cash on Delivery” as a payment method will automatically be updated to “Cash On Pickup” as the only remaining payment method. If you have not updated your Motors listings to include “Cash on Delivery” as a payment method prior to activation, your listings will be removed to your unsold item folder. 

For all future listings you create in the Motors category, “Cash on Pickup” will be the only payment method available.

Please note, purchases made with “Cash on Pickup” aren't eligible for the eBay Money Back Guarantee. Hence, buyer trust, and your sales, may be impacted.    

For more information on the forms of payment supported in the new payments experience, please click here.

Learn more about the new payments experience here.