It’s now easier to get paid when you sell something on eBay
Selling fees and expenses will be deducted before you get paid, and the remainder of your eBay earnings will go directly to your bank account, not your PayPal account.
Your eBay selling fees and expenses will be automatically deducted from your earnings at the time of sale. No more PayPal payment processing fees.
How to Register
Follow the simple steps to register.
Most sellers will pay the same or less than before.*
*Savings based on annual total sales volumes, and comparisons of (a) prior eBay final value fees plus typical 3rd party payment provider fees, with (b) new eBay final value fees (without any 3rd party processing fees).
Now, buyers have more options to pay. Who wouldn’t want more?
Why is the way I’m getting paid on eBay changing?
We are updating the payments experience on eBay to enhance the buying and selling experience on the marketplace. We believe this is an opportunity to deliver a more seamless experience for both buyers and sellers, while offering a greater choice in payment and payout options.
What does it mean when you say getting paid has changed on eBay?
The new eBay payments experience enables you to sell and get paid in one place, on eBay, and buyers have more ways to pay. Regardless of how the buyer pays, your payouts are consistently initiated Monday through Friday, within 2 business days of order confirmation.
What are the benefits of changing the way to get paid on eBay?
The new eBay payments experience provides buyers with more ways to pay and sellers, such as yourself, a streamlined selling experience. Buyers can pay with credit card, debit card, gift card, Apple Pay, Google Pay, PayPal, Afterpay.
You can access everything you need to sell and get paid on eBay: a single source for fees, customised reports, refunds, simplified protections and dedicated support. Payouts are deposited directly to your bank account.
Is there anything I need to do right now?
When you receive a notification, you should update your account details as soon as possible. Your notification will provide detailed instructions on the steps you must take to update and verify your account information.
Why does eBay require my personal ID, such as drivers licence, for registering my account?
We only ask for the information we need to keep you safe and pay out your earnings. With the new payments experience on eBay, funds are now sent directly to your bank account instead of PayPal. Before sending payouts, eBay requires sellers to provide their personal ID to verify their identity and comply with applicable laws that help keep eBay a trusted marketplace.
Earning and keeping your trust is our priority. eBay protects your personal data through safeguards such as physical access restrictions for our data centers, and using encryption when transmitting and storing sensitive information (such as bank account numbers and credit card details), and firewalls to prevent intruders from accessing our internal systems.
Why didn’t I receive a notification to update my account details?
If you haven’t received a notification yet, you don’t need to take any action at this time. We are notifying sellers whose current use of features and tools is compatible with the new payments experience. Most eBay sellers will be on the new eBay payments experience in 2021.
If I don’t update my account details now, what happens?
The new eBay payments experience enhances the buying and selling experience on eBay. Registering to the new payments experience is a requirement for all sellers in 2021, all sellers will eventually be required to link their bank account to keep selling on eBay. If you receive a notification, we encourage you to update your account details as soon as possible.
How do I know my information will be secure?
We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. To this end we use firewalls and data encryption, for example, as well as physical access restrictions for our data centres and authorisation controls for data access.
What are you going to do with my ID and bank details once you are done verifying my information?
eBay retains customer data (including an ID and bank account information) as part of its overall compliance policies, including anti money laundering (AML) obligations, and as necessary to meet other legal, regulatory, and risk requirements.
How will the checkout experience change for buyers when eBay changes how I get paid?
As part o f this change, buyers can use a variety of payment methods such as credit card, debit card, gift card, Apple Pay, Google Pay, PayPal, Afterpay . They can also save and store their card information for future use.
How are my fees changing?
Your eBay selling fees and expenses will be automatically deducted from your earnings before you get paid. The remainder of your earnings will go directly to your bank account. You’ll no longer have to pay PayPal payment processing fees and no more separate monthly fee payments.
When should I ship my items?
You should ship as soon as you see the "Awaiting shipment" status on the Manage Orders page in Seller Hub, or "Ready to Ship" in My eBay, even if you haven't received payment to your bank account. Don't worry, we'll only display this status once we've confirmed the buyer's payment.
When and how will I receive my payouts?
With the new payments experience on eBay, payouts are sent directly into your bank account. You can choose to schedule these daily as funds are available, or weekly. Regardless of how the buyer pays, payouts from eBay are consistently initiated Monday through Friday, within 2 business days of order confirmation.
Do I need a bank account to receive my payouts?
Yes, payouts will be sent directly to your bank account. You can add your chosen bank account during the registration process. You will need to add your bank account so we can send you your earnings.
Can my payouts be directed to my PayPal account?
No, once you update your account, your payouts will only be sent to your bank account, but you should be able to transfer funds from your bank account to your PayPal account to ensure there are funds in your PayPal account if needed.
Why can’t I get funds the same day like I do today in PayPal?
We aim to pay you as quickly as possible, but are dependent on the credit card brands (Visa, MasterCard, American Express, etc.) and banks for payout processing and timely funds settlement.
Will buyer purchases still be covered by the eBay Money Back Guarantee?
Eligible buyer purchases will continue to be covered by the eBay Money Back Guarantee.
Are all my transactions eligible for seller protections?
The existing seller protections for eBay Money Back Guarantee claims will continue to apply; please see our
seller protections policy
for more details. Additionally, as described in the
, as long as your account is in good standing, eBay may protect you from unauthorized transactions directly, such as by investigating and re-presenting charge-backs.
Items not covered under the eBay Money Back Guarantee include vehicles, real estate, websites and businesses for sale, classified ads, services, digital content, intangible goods, and some business equipment categories (the full list in the eBay Money Back Guarantee policy ).
Update for Motors listings
As a part of the journey to our new payments experience, there will be changes to the way you can list in the Motors category. Until your account is activated for the new payments experience, all Motors category listings are required to have “Cash on Delivery” as a payment method.
Here’s what you need to do:
Identify the Motors listings in your account where PayPal, Credit Cards, Pay on Pickup, Bank Deposit, Money order/Bank cheque, Personal cheque, Other and Escrow are offered as payment methods.
Update these listings to include “ Cash on Delivery ” as a payment method
Keep selling as usual
After your account is activated in the new payments experience, your Motors listings that include “Cash on Delivery” as a payment method will automatically be updated to “Cash On Pickup” as the only remaining payment method. If you have not updated your Motors listings to include “Cash on Delivery” as a payment method prior to activation, your listings will be removed to your unsold item folder.
For all future listings you create in the Motors category, “Cash on Pickup” will be the only payment method available.
Please note, purchases made with “Cash on Pickup” aren't eligible for the eBay Money Back Guarantee. Hence, buyer trust, and your sales, may be impacted.
For more information on the forms of payment supported in the new payments experience, please click here.
Learn more about the new payments experience here.