About Afterpay on eBay
Afterpay lets buyers pay for items in four instalments, interest free. This provides your customers with greater choice and makes your products more accessible to more buyers - at no additional cost or inconvenience to you.
We are committed to supporting our sellers. Enabling access to Afterpay is just one way we aim to help you grow your business and compete.
Benefits of Afterpay on eBay
There is no extra work for you, Afterpay is enabled on your eligible listings automatically
There are no additional costs for you when your listings have an Afterpay option
You still get paid in full, and eBay manages the rest. Buyers manage their repayments with Afterpay.
Meet Tony Nash, CEO of Angus & Robertson and eBay Seller. Hear what he thinks about Afterpay launching on eBay.
4 in 5 Businesses Recommend Afterpay Because:**
On average, Afterpay users are 20% more likely to make a purchase
Afterpay users typically spend 25% more than buyers using other payment methods
In addition, 2 out of 3 Afterpay merchants believe it has provided access to new customers
How Does Afterpay on eBay Work?
There's no change to how or when you are paid, and access to Afterpay comes at no extra cost to you. When Afterpay is available for an order:
Customers can select Afterpay as their payment option at checkout. If they don't already have an Afterpay account, they'll be able to create one.
They'll review their instalment plan and payment details with Afterpay, then complete checkout.
Once the order is placed, you'll receive payment for the order in full as usual. You can then send the order to the buyer as normal.
What do I Need to do?
We'll automatically show Afterpay on all eligible listings, so you don't need to do anything. You'll receive payment for the order in full – in fact, you won't actually see that a buyer has used Afterpay. So you just need to carry on providing great service to your customers.
Which Listings are Eligible for Afterpay?
Afterpay is available for items listed in most categories on eBay.com.au, between AU $1-1,500. Buyers will see it as a payment option on the listing page and at checkout.
- Excluded Categories
- Food & Drinks > Alcohol & Alcohol Mixers
- Coins (all)
- Collectables > Tobacciana
- Gift Cards & Vouchers (all)
- Home & Garden > Real Estate
- Jewellery & Watches > Loose Diamonds & Gemstones
- Phones & Accessories
- Mobile Phones
- Phone Cards & SIM Cards
- Vintage Mobile Phones
- Services (all)
- Tickets & Travel
- Travel Accessories
- Vintage Luggage & Travel Accs
- Other Tickets, Travel
- Tickets & Travel
- Vehicle Parts & Accessories > Vehicle Electronics & GPS
- Video Games & Consoles > Video Game Consoles
- Lots More (all)
How Much Does it Cost to Receive Afterpay Payments?
Afterpay normally charges retailers a fee, similar to many other merchant payment services. Neither eBay nor Afterpay will charge you anything extra if a buyer uses Afterpay, nor will these fees be passed on to buyers.
When a buyer uses Afterpay, the payment to you is processed in the same way it usually would be.
Can I opt-out of Offering Afterpay?
It isn't possible for a seller to opt out of offering Afterpay. We're committed to bringing engaged buyers to eBay, and offering a wide range of payment options is part of that.
How do Refunds Work with Afterpay?
If you're giving the buyer a refund (for example, because they returned an order), you don't need to do anything differently – simply initiate the refund on the eBay site.
Afterpay will then refund the buyer's card and/or adjust their repayment plan accordingly.
Learn more about how buyers pay with Afterpay on our Help Hub.