What you Need to Know
Changes to Promoted Listings Eligibility
From 1 September, we began restricting Promoted Listings eligibility to Above Standard and Top Rated sellers. If you fall Below Standard you will have access to a ‘read-only’ version of the Promoted Listings Dashboard. You will no longer be able to create or edit campaigns and any existing campaigns will be automatically paused. You will still be able to view your campaign data and download reports.
What to do if you Fall Below Standard
To restore access to Promoted Listings, you will need to improve your seller performance rating to either Above Standard or Top Rated. When your performance rating improves, your campaigns will be automatically unpaused and you will again be able to create, edit and publish new and existing Promoted Listings campaigns.
We’ll let you know if you fall Below Standard and provide targeted guidance on how to improve your performance rating via email and notifications in your Promoted Listings Dashboard. You can also check your seller performance at any time on your Seller Dashboard.