Welcome to our Spring Business Seller Update

We remain committed to delivering an outstanding experience on eBay -- partnering with you to help you succeed and grow your business with us. 

This spring, we're introducing marketplace updates, like multi-user account access, providing additional protection for eBay Plus listings, and requiring item specifics to optimise your listings. 

We're also streamlining postage and returns, consolidating our policies, and improving how we handle any issues. 

Browse the topics below and familiarise yourself with what you need to do to finish the year strong.

Third-Party Management Tools

Introducing Multi-User Account Access

Set permissions, delegate tasks, and allow others to securely access your eBay account.

Cases Closed Without Seller Resolution

Item Specifics Requirements Update

We’re expanding our required item specifics to help you sell more. We’ve also improved the listing flow to help you add this information.

Cat and Class Updates

Category & Classification Enhancements

We periodically review and improve our category structure to create a more intuitive buying, selling, and search experience.

PL Updates

Updates to Promoted Listings

We’re committed to featuring our best sellers in search and connecting you with the right buyers.

eBay Guaranteed Delivery

Streamlining Returns Options

We’re enforcing our new, simplified returns options.

Simplified Selling Policies

Simplified Selling Policies

We’re simplifying our policies and improving how we address any violations.

eBay Premium Service

New Seller Protections

We’re rewarding listings with an eBay Plus badge by providing additional protections.

eMBG Policy

eBay Money Back Guarantee

We’re updating our eBay Money Back Guarantee policy.

Terapeak Tool

Terapeak in Seller Hub

You’ll soon be able to access Terapeak, an exclusive eBay insights tool, in the Seller Hub.

Item Specifics

New Labels Platform and Postage Options

We’re improving our labels platform and streamlining postage options.