Online retail is constantly evolving. eBay buyers have told us loud and clear what helps move them towards a sale when shopping on our platform: free standard postage, an easy return option, and delivery within 2-3 days to metro areas. Offering competitive services can also boost your visibility on search and you’ll be eligible for our velocity programs, which can significantly increase your sales and drive repeat buyers.
You have a lot to think about when making sure your online business stays competitive. But when it comes to moving buyers to the sale (and bringing them back for more), a few key services can make the difference.
Sellers with eBay Plus listings will soon have access to a new dashboard. You’ll be able to see how many of your eBay Plus orders have valid tracking and 0-1 day handling time, as well as your return response rate. Remember you can also sort your eBay Plus orders in the “Orders” tab within Seller Hub. You can filter by “All Orders” Or “Awaiting Postage.”
The benefits to offering these services isn’t limited to your buyers. There are plenty of perks for your business as well. By adopting these best practices, your listings may perform better in eBay search.
It also means you may be eligible for our onsite and offsite marketing activities, like our retail promotions, as well as our velocity programs like eBay Plus, eBay Premium Service, and eBay Guaranteed Delivery. Earning these program badges on your listings helps you stand out, and drives more buyers to your eBay listings.
*Based on average transaction volume uplift of 1441 eGD vs. non-eGD sellers in Australia; May – Aug 2018
Find out more about tracking.