We continue to help Aussie sellers by providing you with a platform that brings more buyers to you. As a reminder, eBay Guaranteed Delivery (eGD) is now available to all buyers and we’ve made it easier than ever to participate in the program.
As announced in the Winter 2018 Seller Update, eBay Guaranteed Delivery (eGD) is now visible to all buyers.
eBay Guaranteed Delivery has set the new delivery standard on eBay. As buyers’ expectations are continuously evolving, providing fast, accurate and reliable delivery now represents the norm in online retail. By simply offering buyers guaranteed delivery of an item in 4 days or less, you could increase your sales potential and customer satisfaction. Based on recent data, Australian shoppers are 45% more likely to purchase if they know the item will arrive in 2-3 days*.
We’ve also made it easier than ever to participate in eBay Guaranteed Delivery:
*Paypal mCommerce Index Trends Report Australia 2017
**Sendle’s terms and conditions apply
***eBay Guaranteed Delivery terms and conditions apply
eBay Guaranteed Delivery items that can be delivered in three days or less are highlighted through an exclusive Guaranteed Delivery toggle. Buyers also have the option to filter their search results to display only items that can be delivered in four days or less, so offering guaranteed delivery timeframes can provide you with greater visibility and prominence in search results.
As eBay Guaranteed Delivery is now the new delivery standard that buyers expect, the Fast ‘N Free feature has been retired. eBay Guaranteed Delivery is a premier delivery experience surpassing Fast ‘N Free. You don't need to do anything; we'll automatically add the eBay Guaranteed Delivery badge to eligible listings.
If you'd like to offer eBay Guaranteed Delivery, simply follow these steps:
If you’re using an integration partner, please make sure you check that the updates to your postage rate tables and/or business policies are transferred from your account. For a guide on how to create and manage listings for eBay Guaranteed Delivery using eBay APIs, please download our API Integration Playbook for eBay Guaranteed Delivery.
For more information, watch our short video on eBay Guaranteed Delivery.
If you already have or are considering enabling eBay Guaranteed Delivery, here are a few tips on how you can optimise your delivery performance:
Don't forget, we're here to help! If you require further assistance and ongoing support with your eBay Guaranteed Delivery listings, please do not hesitate to contact our dedicated eGD Support Team.
eBay Guaranteed Delivery is visible to all Australian buyers. Don't miss out on your opportunity to increase your sales potential. Opt-in now to see how you can optimise your delivery performance.
Read more eBay Guaranteed Delivery FAQs.