As announced in the Autumn 2018 Seller Update, we’re optimising eBay Stores as part of our ongoing commitment in providing you with the most powerful selling platform. The new eBay Stores experience will enhance the shopping experience and provide improved search engine & site security.
We'll continue to provide all the tools and features you need to manage your Store within the new experience. Starting in June 2018, the new experience will provide eBay Stores subscribers with:
Earlier this month, Storefronts with no custom content were migrated to the new experience. Starting late June 2018, to maintain the 'Secure' label as provided by Google, all Stores with custom content will have a new URL which will look like this:
Your Store's previous URL will be automatically redirected to the new URL – you don't need to do anything.
Stores with custom pages will be moved to the new, fully secured and mobile-enabled template later this year. Stores with custom storefronts will be updated to the new experience in 2019.
What you need to do:
If your Store doesn't have any custom content, it should have already been migrated to the new eBay Stores experience.
If your Store has custom content, it will also be migrated to the new eBay Stores experience automatically, but at a later date. If you'd like to enjoy the new experience earlier, click the publish button or here's how to opt in:
As we're continuing to make significant investments in the new experience, the eBay Stores management features you find most valuable and useful will be migrated across to Seller Hub. Our ambition for Seller Hub is to provide you with everything your business needs to sell and grow. However, on our journey towards a more secure experience, some features will change location, be replaced or discontinued.
You'll still have access to eBay's promotional tools through your eBay Stores subscription, including Promoted listings and Promotions Manager. Later in the year, we'll be making further improvements to the Marketing tab in Seller Hub to bring you more tools to connect with buyers and increase your sales and conversions.The table below outlines the upcoming changes to Store management tools:
|What's changing||Starting 25 June 2018|
|Migrating to Seller Hub||Store Summary|
|Discontinuing||Search Engine Keywords|
|Favourite Seller Top Picks|
FAQs - eBay Stores Update
If you wish to provide your customer service phone number for post-transaction support, you can use one of eBay's features that make your customer service phone number available when a buyer uses "Contact Seller" after they've paid for an item. To set this up, go to Manage communications with buyers in My eBay.
FAQs - eBay Store Management Features