We’ve launched eBay Plus, a buyer-facing program that gives members exclusive deals and member-only features. Benefits include free delivery and free returns on eBay's biggest range of products, premium customer service and more. Sellers can also see a range of benefits from having their listings qualify for eBay Plus.
At eBay, our commitment is to bring more buyers to you and remain the best place to grow your business.
eBay Plus is a feature-packed membership, unlocking a premium shopping experience for buyers. With a free 30-day trial and membership costing just $49 per year, eBay Plus members can expect to enjoy:
Listings qualifying for the Plus experience will show an exclusive eBay Plus logo. When this badge is displayed, eBay Plus members will have the confidence of knowing that this item could be delivered and returned for free.
If your listings qualify for eBay Plus, you can expect to benefit from:
*Temando The State of Shipping in Commerce 2017, Australia.
All eBay Plus listings can be found through a special eBay Plus filter found in the left hand navigation. The listing will also display an exclusive eBay Plus badge.
We will automatically opt in listings offering a best-in-class retail experience on eBay, including the best customer experience. Criteria to be part of the program include (but are not limited to):
Eligibility criteria for eBay Plus include, but are not limited to:
* Temando The State of Shipping in Commerce 2017, Australia
eBay Plus members get free returns as one of the benefits of their subscription, so eBay will provide a return label in cases where the buyer would be responsible for return postage.
However, we encourage all sellers to offer free returns, because it's great customer service and will help make your listing appealing to buyers who aren't part of eBay Plus.
Tip: Make sure your return address is up to date.
We'll still give the buyer a return postage label, so it will be up to them which one to use. You're only charged for the return label we gave to the buyer if they used it – the cost is added to your seller invoice when it's first scanned.
If you'd rather the buyer used your label, let them know in the return request. We recommend you keep an eye on your returns dashboard – you can still add a message to the buyer even if we've already accepted the return on your behalf.