Updates to Managed Payments

Key Dates

From now:

  • If you have received a notification to register for managed payments via email and/or your eBay Messages, register for managed payments via the Payments tab in Seller Hub 
  • If you have already registered for managed payments but haven’t been activated yet, we’ll notify you of your activation date in advance 
  • If you are already activated and using managed payments, we’ll continue to send you updates on new features 
  • If you have not received a notification to register for managed payments, there is nothing else you need to do for now. We will notify you when your account is compatible

End of 2020:

  • eBay will manage payments for most business sellers 

End of 2021:

  • eBay will manage payments for all buyers and sellers

What you Need to Know

Managed payments simplifies the buying and selling experience on eBay. eBay provides sellers with one place to sell and get paid, and buyers more ways to pay.  Sellers who have been identified as using eBay features and tools that are compatible with managed payments will be invited to register.

When you receive a notification from us, we recommend you register as soon as possible to ensure your account is ready for activation.

Once you have registered, we’ll send you further details about how to prepare your business for activation for managed payments. Nothing will change until eBay activates your account, and we’ll notify you of your activation date in advance. Early registration allows you extra time to prepare your business for activation.

If you haven’t received a notification yet, there is no other action required at this time. We are notifying sellers whose current use of features and tools on eBay is compatible with managed payments.

Register for Managed Payments

If you’ve received a notification to register for managed payments, you can register in a few simple steps:

  • Confirm your business information
  • Verify your identity
  • Provide your bank account details

During the registration process you will need to add a bank account for payouts. Please ensure that the name, address and business information (if applicable) on your bank account matches the name and information on your eBay account.

All of the information shared during registration allows us to send your payouts and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations, which helps keep eBay a trusted marketplace.

Our data security procedures ensure that the information you share with us is safe. We will only use the information you submit as described in the Payments Terms of Use. As a reminder, your listings and item descriptions should not include any information on supported or preferred payment options.

Register Now

What to Expect When eBay Manages Payments

More ways for buyers to pay

  • Credit card, debit card, gift card, Apple Pay, Google Pay, PayPal, Afterpay

One place to sell and get paid, all on eBay

  • A single source for fees, customised reports, refunds, simplified protections and dedicated support

Simplified processes:

  • Funds are available for payout within 2 business days of order confirmation, and payouts can be scheduled to be either every business day or weekly.
  • Once payouts are initiated, most sellers will see funds in their bank account within hours. However, it may take up to 3 business days for funds to appear in your bank account, as eBay is dependent on bank processing times.

Simplified fees: 

  • Once activated for managed payments, sellers will pay a new eBay final value fee consisting of a variable category-based percentage of the total amount of the sale, plus a $0.30 fixed fee per order
  • The final value fee will be automatically deducted from sales proceeds. Sellers won’t pay third-party payment processing fees
  • Expenses as a result of refunds, claims or disputes will be deducted from a seller’s balance prior to payouts. If there is not sufficient balance to cover the expenses, the expense will be charged to your alternative payment method provided to eBay (e.g. bank account, credit card)
Learn More

Next Steps

We expect to manage payments for most business sellers by the end of 2020.  Please make sure you have signed up for emails from eBay. Watch a brief video on registering for managed payments or learn more about managed payments on Help Hub. If you still have questions, you can request a call from one of our Payments team members from the Help Hub if your account is eligible for registration.

  • If you have received a notification to register for managed payments via email and/or your eBay Messages, register for managed payments via the Payments tab in Seller Hub 
  • Make sure you’re opted in to receive emails from eBay so that you are aware of any updates to managed payments that may affect your account