Getting paid for your sales is, of course, the most important step when you’re selling on eBay. That’s why it’s essential to understand how it all works and what you can do to make sure the process runs smoothly.
When you create your first listing, you'll decide how you’d like your customers to pay you. In most categories, you will need to offer at least one of eBay’s accepted safer electronic payment methods. Most purchases using these payment methods are covered by eBay Money Back Guarantee, which also offers protection for sellers.
|PayPal||Credit Card||Bank transfer||Cash on pickup||Cheque/ money order|
|eBay accepted safer electronic payment method|
|Eligible for eBay Money Back Guarantee|
|Do I need to register?|
|Do I pay a fee?|
Most sellers won't ever experience a hold on their PayPal funds, but if it's happening to you, there's a chance it's for one of these reasons:
YOU'RE NEW TO SELLING
If you're still new to selling on eBay, we might temporarily hold your funds if:
As soon as it's clear that you're meeting all the above criteria, payments from your buyers will generally be available immediately.
There are a number of reasons you might find your Store, or your transaction being identified as high risk. The reason might be:
Access to funds from buyer payments may be delayed in these cases, to help ensure items are being sent as promised. Don't worry, your customer won't see that we've placed the funds on hold, or why.
If a buyer hasn't received an item, or has been posted something they didn't order, they might open a case through eBay Money Back Guarantee. We'll ask PayPal to hold your funds while the case is open, but they will be released if the case is resolved in your favour.
If eBay decides a case in the buyer's favour, we will give them their money back from the funds held in your PayPal account or we will seek reimbursement from you (either by debiting your PayPal account, or by adding a charge to your monthly selling invoice).
Unless your buyer reports a problem with the transaction, your held funds should be available: