1. Why have picture quality requirements?
Pictures are one of the most important influences on making a purchase decision. Remember, items with quality photos are, on average, 5%* more likely to sell.
Buyers have told us that bigger, cleaner pictures provide a better buyer experience. There are fewer disputes when buyers fully understand the condition and can clearly see all aspects of an item plus pictures without borders or seller-added text often get better exposure in search engines outside eBay.
*Likelihood to sell based on an eBay study in which better pictures is defined as photos that measure 500 or greater pixels on the longest side, do not have added text or graphics, and are uploaded to eBay picture services. Individual results may vary.
2. Whats the best size for my pictures?
500 pixels is the minimum but we highly recommend a picture size of at least 1600 pixels on the longest side. This helps ensure the zoom and enlarge features can be used to give buyers a good look at the item, plus larger images perform better on mobile devices.
Most modern digital cameras and smartphones can produce at least this size image. We also recommend that you do not compress the photo before uploading it to eBay.
3. Do the picture requirements apply to pictures in the description section of the listing?
Uploading pictures to the item description is not recommended. Buyers like to have a clear easy view of the item being sold. You can upload up to 12 photos for free through eBay's picture hosting service (available in your listing tools).
4. Are there any exemptions to the picture requirements?
Yes. Existing Good 'Til Cancelled listings will continue to be exempt from the minimum image size requirement (unless revisions to those listings are made on or after 4 August 2014). Some categories where image quality is less critical to a sale are currently exempt from one or more of the picture requirements, such as Vehicle Parts & Accessories; Cars, Bikes, Boats; Books; Tickets and others.
5. I use a third party application to upload my pictures. Will I be impacted?
Yes. All new listings need to comply with picture quality requirements.
6. How will I know if my pictures comply?
When uploading your pictures into your listing using the sell your item or similar listing tool, we'll identify pictures that do not comply and provide guidance on what needs to be changed.
7. Are there any tools to help me tidy up my existing pictures?
Do a quick search online and you'll probably find a variety of tools and applications to help you clean up your images.
Remove the background for example, provides a quick and easy service to remove graffiti and borders from your pictures and lets you upload your pictures direct from eBay.